Kansas Insurance Commissioner Vicki Schmidt announced the Kansas Insurance Department recovered more than $7.6 million for Kansans in 2022, the largest single-year recovery in department history. The department’s Consumer Assistance Division has recovered over $26 million for Kansans since Commissioner Schmidt took office in 2019.
Schmidt says when Kansans call the Insurance Department, they work diligently to help make sure they receive the benefits they are entitled to under their insurance policy. Funds considered “recovered” are calculated when staff assists people in need of support during their insurance claims process. If a dispute arises between a policyholder and an insurance company, regardless of the type of insurance, the Kansas Insurance Department investigates the complaint with the consumer and the company and works to ensure the insurance policy is followed and benefits are paid accordingly. If you or someone you know is having trouble with an insurance claim, please contact the Kansas Insurance Department’s Consumer Assistance Division.
