Evergy is warning customers of recent scams targeting customers in person and over the phone in the Kansas City area. They say that employees will never ask customers to pay through a third-party app, offer discounts or ask customers to pay their balance with gift cards. One scammer impersonated an employee by dressing in Evergy attire and mislead a small-business customer in July. While inside the small business, the scammer told the owner if he paid his bill immediately though cash app that he would receive a 15% discount on his energy bill.
Evergy says there are some precautions customers can take to avoid being scammed: if an employee, or someone disguised as one, is at your door, check to see if they’re driving an Evergy vehicle. Also, call the company directly to see if an employees would be at your home, as employees rarely need to enter customers homes. Also, never give out personal information to someone at your home. Again, call the company directly
