Kansas Attorney General, Kris Kobach says a Douglas County court has ordered a holiday train ride company to issue refunds to Kansas consumers. Douglas County Judge, Mark Simpson, ordered Snowglobe llc, a Lawrence entertainment company, to pay $7,500 in restitution to Kansas consumers after the company sold holiday train rides on the Snowglobe Express and then cancelled the excursions.
The Kansas Attorney General’s office filed suit under the Kansas Consumer Protection Act. Ryan Robinson, the company owner, was named in the litigation. Snowglobe received advance payment from consumers prior to cancelling the train rides and the company did not provide refunds. Snowglobe subsequently went out of business. Those who did not receive a refund can still file a complaint with the Attorney Generals office.
The issues came to light in November of 2023, when Snowglobe cancelled the Christmas train rides. The new owners of the Ottawa Northern Railroad, formerly known as Midland Railroad said they never received any Snowglobe ticket sales money and had nothing to do with the excursions, citing that Snowglobe didn’t have the right to sell the tickets in the first place. Ottawa Northern revitalized the Christmas rides this past Christmas and they were very popular.
