TOPEKA — The Cold Weather Rule takes effect today and remains in effect through March 31. The Kansas Corporation Commission said the Cold Weather Rule prohibits utility companies from disconnecting a customer’s natural gas or electric service during periods of extreme cold. The rule requires utility companies to offer a 12-month payment plan to allow consumers to maintain or re-establish utility service. The KCC said any residential customer with a past due balance will qualify for payment arrangements under the rule. However, it is the customer’s responsibility to contact the gas or electric company to make those arrangements.
Tuesday, Nov. 1, 7 a.m.
