AT&T’s network went down for many of its customers across the United States Thursday morning, February 22nd, leaving customers unable to place calls, text or access the internet. Although Verizon and T-Mobile customers reported some network outages too, they appeared far less widespread. T-Mobile and Verizon said their networks were unaffected by AT&T’s service outage and customers reporting outages may have been unable to reach customers who use AT&T.
More than 64,000 AT&T customers reported. AT&T acknowledged that it has a widespread outage but did not provide a reason for the system failure. The company has been responding to customer complaints online, asking them to send direct messages to customer service. AT&T has encountered sporadic outages over the past few days, including a temporary 911 outage in some parts of the southeastern U. S. although outages happen from time to time, nationwide, prolonged outages are exceedingly rare.