The first big snow brings with it, the possibility of power outages. A line is down, in your neighborhood–
Probably not Ghostbusters for a power outage; but, the City of Ottawa asks you to call 785-229-3710 or 785-229-3750 to report outages. Ay information your provide may be helpful, such as a loud bang when power went out, a flash was noticed in a area or a tree limb across power lines.
When an outage occurs, electric personnel have to determine how widespread the affected area is. If only a small area is affected, crews are dispatched to search for and correct the issue. If an outage is widespread, crews begin by checking the primary distribution lines, then secondary distribution line and last, individual lines to customers. Until this is done, it is almost impossible to identify problems for individual customers and give an estimated time that power will be restored.
Don’t be discourages if you see electric crews passing your home during an outage. More than likely the crews are searching for the cause of the outage. When found, power will be restored to the neighborhood as quickly as possible.
The key is… patience. There are a lot of hardworking men and women out there, doing everything they can to get your power back on. Here’s a salute to all of them.
